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Mediation is the Latin term for “mediare” – a word that is used outside of psychology in legal and business cases to approximate the parties’ differing positions and ultimately to reach consensus.
During the mediation process, communication difficulties are directed by an impartial expert, the mediator, who directs the resulting conflict towards resolution.
The role of the mediator is to help formulate the problem, to converse positions, to seek alternative solutions, and to develop a common goal. The role of the mediator does not extend to decision making, it remains the right and responsibility of the participants.